tell me who, I installed windows alpha client Atomic Dex 0.2.0, I did everything according to the instructions, but at the
very end, when entering the password, the client disappears and does not open, the client does not want to open
PS: on opening and entering the password, the client disappears from the screen, this does not work
Hey, sounds like a bug!
Thanks for letting us know. It's still in alpha, so there are some edge cases & bugs out there for sure! I'll let the support/QA team know about your issue.
Hey @wadmid , could you join our Discord channel #support?
http://komodoplatform.com/discord
Our support/QA team can help you there. We can't really provide support through this portal because we cannot DM you and there's no live chat functionality.
Hi @wadmid,
I'll need logs to understand better what happened on your side:
Please zip content of
%appdata%/atomic_qt/logsfolder and send it to discord:TonyL#3577(link to join discord server: http://www.komodoplatform.com/discord)
As possible solution: please ensure that `mm2.exe` isn't blocked by your antivirus software / firewall and try to reboot the PC.
Thank you!
@wadmid thank you for the logs! According to it looks like that your operating system is blocking mm2.exe startup (it might be firewall/antivirus).
Please try to reboot PC and start the application again. When Windows defender firewall will ask for mm2.exe startup allowance please "Allow access".
You'll see screen similar to this one but with mm2.exe:
I downloaded again, entered the seed password, the same thing happens, when I enter the password, the client disappears and does not open ...... it does not work for me, very sorry